Sinks Taps & Appliances

CARE FOR YOUR SINK, TAP AND APPLIANCES

Taking proper care of your sink will ensure that it stays looking good and working well for many years.

It is advised that you do not use rubber mats which may contain softeners that can damage the sink’s surface. Also, take special care when placing heavy or sharp objects into the sink and do not store open containers of cleaning agents or chemicals in the cabinet underneath it. This should be well ventilated so that condensation doesn’t form on the underside of the sink.

Cleaning and care of Blanco Silgranit® sinks

For daily cleaning, we recommend using a mild cream detergent to prevent the formation of stains. After pouring away tea or coffee, rinse the sink thoroughly with water to prevent limescale deposits from building up. Pan marks can be removed by scouring with the rough side of a sponge
For thorough cleaning of persistent stains, tough limescale deposits or discoloration, fill the sink with 1-2 cm of water, add detergent and leave to soak for several hours or overnight. Then drain the sink, rinse thoroughly and rub dry.

Alta Dusky Pink with contrasting Blanco Zeus worktop, pots and flowers

Cleaning and care of Stainless Steel sinks

Daily cleaning should be carried out using a cream cleanser such as ‘Cif’ on a soft cloth. This should be adequate to remove such marks as tea stains and grease. The everyday film of limescale, which occurs in hard-water areas, can be quickly removed using ‘Cif’ or ‘Bar Keepers Friend’.
Should a thicker layer form, then this will require treatment with a proprietary limescale remover and a soft brush. Rinse the sink thoroughly after limescale treatment.

Tap after-sales support

The highest production standards and quality inspection procedures ensure that your taps provide many years of trouble free operation. In the unlikely event that you experience a problem with your tap please contact your housebuilder to ensure a quick resolution.

Appliance After Sales Support

Your Symphony kitchen is fitted with quality appliances from some of the leading names in the industry. AEG Electrolux and Zanussi, appliances are amongst the most reliable money can buy and come with an impressive guarantee as well as a first class after-sales service.
If you have these appliance brands in your kitchen and in the unlikely event that you need help from a service engineer, simply contact their customer care department using the details shown below. If you have a different brand of appliances please contact your housebuilder.

FAQs

Which substances should not be allowed to come into contact with a Stainless Steel surface?

Mortar, cement, plaster, concrete, tile cement, grout, bleach, diluted bleach, cleaning products with bleaching agents or chlorine, acids, silver dip, photographic fluids, lengthy contact with salty liquids, hair dye, liquid soap which contains SLS (Sodium Lauryl Sulphate).

Does Stainless Steel scratch?

Stainless steel sinks will scratch during normal use. However, the appearance of the scratches can be made less noticeable using a stainless steel cleaner. Also, as the sink ages, the scratches gradually become less noticeable.

Can Stainless Steel sinks rust?

Due to the composition of most commercially available stainless steel sinks, they are incapable of rusting. However, should the surface of the sink be harbouring particles of, for example; plumbers swarf, steel wool pads, cast-iron pans, metal filings flushed through from mains pipeline, then it can give the appearance of having rusted. Water borne particles are particularly noticeable when new piping has been installed. These rusted particles should be removed using a proprietary stainless steel cleaner, e.g. Bar Keepers Friend, followed by thorough rinsing and drying with a soft cloth. If these particles are allowed to stand for any length it is possible for pitting to take place.

What would happen if I applied excessive heat to the Stainless Steel?

Flames or excessive heat, if applied to Stainless Steel will turn it blue or gold. This is an irreversible reaction, although chrome or stainless steel polishes (e.g. ‘Autosol’) can make an improvement. require treatment with a proprietary limescale remover and a soft brush. Rinse the sink thoroughly after limescale treatment.